FAQ
Frequently Asked Questions
Where do you ship from?
Most orders ship from our warehouse partners in the US or directly from our international fulfillment centers. Shipping times vary by product — see each listing for estimated delivery.
How long does shipping take?
Standard shipping: 7–15 business days. US warehouse items ship in 3–7 business days.
Do you ship internationally?
Yes — we ship to most countries. International delivery typically takes 10–20 business days.
What's your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. See our Returns Policy for full details.
My order hasn't arrived — what do I do?
Check your tracking link first (sent via email after shipment). If your tracking shows no movement for 7+ days, contact us at support@hardparkbuilt.com and we'll sort it out.
Will this fit my car?
Universal fit products (LED strips, organizers, phone mounts) fit 99% of vehicles. BMW-specific products list compatible models in the description. When in doubt, reach out before ordering.
How do I contact you?
Email: support@hardparkbuilt.com — we respond within 24 hours.